Returns & Exchanges

At PALLADIUM, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shoe box and shipping container, ensuring all tags are attached and the product is in new condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.